This Privacy Policy explains how BEBA COLLECTION TEKSTIL SANAYİ VE TİCARET LİMİTED ŞİRKETİ (“Company”, “we”, “our”, or “us”) collects, processes, stores, and protects personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and the General Data Protection Regulation (“GDPR”).

1. Data Controller

BEBA COLLECTION TEKSTIL SANAYİ VE TİCARET LİMİTED ŞİRKETİ acts as the data controller.

Address: Tepebağ Mah. Cemal Gürsel Cad. No:36, Seyhan, Adana 01060, Turkey
Email: [email protected]
Phone: +90 533 081 22 92

2. Personal Data Collected

We may collect and process the following categories of personal data:

  • Identity Information (name, surname)
  • Contact Information (email address, phone number, delivery address)
  • Transaction Information (order details, payment status)
  • Customer Service Data (requests, complaints, communication records)
  • Technical Data (IP address, browser type, device data, log records)
  • Marketing Data (preferences, consent records)

3. Methods of Collection

Personal data is collected through our website, mobile devices, email communication, cookies, order forms, and third-party service integrations.

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests of the Company
  • Explicit consent (where required)

5. Purposes of Processing

  • Processing and fulfilment of orders
  • Delivery and logistics operations
  • Customer relationship management
  • Handling requests, complaints, and support services
  • Improving website functionality and user experience
  • Fraud prevention and security measures
  • Marketing communications (subject to consent)
  • Compliance with legal obligations

6. Data Transfers

Your personal data may be shared with:

  • Shipping and logistics providers
  • Payment and financial service providers
  • IT infrastructure and hosting providers
  • Legal authorities when required by law

Where necessary, data may be transferred internationally in compliance with GDPR safeguards and KVKK regulations.

7. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws. Once no longer required, data will be securely deleted or anonymised.

8. Data Security

We implement appropriate technical and organisational measures to ensure the security of personal data, including protection against unauthorised access, alteration, disclosure, or destruction.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyse traffic, and personalise content. Users may control cookie preferences through their browser settings.

10. Rights of Data Subjects

Under KVKK and GDPR, you have the following rights:

  • To learn whether your personal data is processed
  • To request access to your personal data
  • To request correction of inaccurate or incomplete data
  • To request deletion or erasure of personal data
  • To object to processing
  • To request restriction of processing
  • To request data portability
  • To withdraw consent at any time

11. Exercising Your Rights

You may submit your requests regarding your personal data via email to:

[email protected]

Requests will be evaluated and concluded in accordance with applicable legal timeframes.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such external sites.

13. Updates to this Policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page and will take effect immediately upon publication.

14. Governing Law

This Privacy Policy shall be governed by the laws of the Republic of Turkey. For EU users, GDPR provisions shall also apply where relevant.